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Frequently Asked Questions
Everything you need to know about BAUTUMN products, shipping, and ingredients.
Product Use
BAUTUMN products are designed for anal hygiene preparation before intimacy. Our collection includes a plant based cleansing solution, a personal lubricant, and a hygiene bulb, each formulated to support a gentle, hydrating preparation routine.
Add 1 dropperful to 1 cup (240 ml) of warm water. Fill the Hygiene Bulb with the diluted solution and use for gentle cleansing. Always dilute before use. Never apply the concentrate directly. Available in Unscented for sensitive skin and Lavender for a calming routine that leaves you feeling fresh.
Yes. Each product works on its own or as part of the full three step routine. The Cleansing Solution, Hygiene Bulb, and Personal Lubricant are each designed to be effective independently.
Yes. Our water based formula is compatible with latex and polyisoprene condoms.
Ingredients
Saponified oils of organic sunflower and coconut, water, organic vegetable glycerin, and rosemary extract. The Lavender variant also includes essential oils of lavender and lavandin. Our ingredients are globally sourced and selected with care to deliver a clean, plant based formula. Free from sulfates, parabens, and synthetic fragrance.
Yes. Every BAUTUMN formula is plant based and cruelty free. We source our ingredients globally with intention, selecting each one for its quality and alignment with our commitment to a clean, plant based experience. From organic sunflower and coconut oils to botanical extracts and hyaluronic acid, every ingredient is chosen to work with your body, not against it.
Our ingredients are sourced globally with intention. We select each ingredient based on quality, purity, and its ability to contribute to a plant based personal care experience. Every component meets our standards for organic sourcing where possible, cruelty free production, and clean formulation.
Our formulas are developed with sensitive and intimate skin in mind. That said, every body is different, so we encourage the following:
Perform a patch test before first use. If irritation occurs, rinse thoroughly and discontinue. For external use only. If you are pregnant, nursing, or managing a medical condition, consult your doctor before introducing any new personal care products.
All BAUTUMN products have a 12 month shelf life from the time of purchase. We recommend using your products within 12 months for the best experience and optimal freshness.
Shipping & Orders
As a small, independently owned business, processing times can range from 1 to 5 business days depending on order volume. Standard delivery typically arrives within 3 to 7 business days after processing for US orders. We appreciate your patience.
Yes. All US orders ship free.
We currently ship within the United States only. Domestic orders ship free with discreet packaging.
Due to the nature of our products, items must remain unopened and in original packaging to be considered for a refund. Please reach out to us at info@bautumn.com within 14 days of delivery and our team will be happy to assist you.
Discretion & Packaging
Yes. Every order ships in a plain, unmarked box. No brand name, no product description on the exterior. Your privacy is a priority.
Charges will appear as Bautumn LLC or a similar generic description.
General
BAUTUMN is founded and based in California, USA. Our ingredients are globally sourced with intention, and all products are formulated and shipped from our California facility.
BAUTUMN products are classified as personal care and cosmetic products. They are not drugs and are not subject to FDA pre market approval. They are not intended to diagnose, treat, cure, or prevent any disease.
Email us at info@bautumn.com. We typically respond within 24 hours.
Still Have Questions?
Our team is here to help. Send us a message and we will get back to you within 24 hours.
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